HP Scanjet 8300 series Scanner Setup and Support Guide Guide d'installation et d'assistance Guía de instalación y asistencia técnica Guia de Suporte e Instalação www.hp.com/support Argentina (Buenos Aires) Argentina Brasil (Sao Paulo) Brasil Canada Chile Colombia (Bogota) Colombia Costa Rica Ecuador (Andinatel) Ecuador (Pacifitel) El Salvador Guatemala Jamaica Mexico (Mexico City) Mexico Panama Paraguay Perú Puerto Rico República Dominicana Trinidad & Tobago United States Uruguay Venezuela (Caracas) Venezuela 54-11-4708-1600 0-800-555-5000 55-11-4004-7751 0-800-709-7751 1-(800)-474-6836 800-360-999 571-606-9191 01-8000-51-4746-8368 0-800-011-1046 1-999-119 800-711-2884 1-800-225-528 800-711-2884 800-6160 1-800-711-2884 1-800-711-2884 55-5258-9922 01-800-472-68368 1-800-711-2884 009 800 54 1 0006 0-800-10111 1-877-232-0589 1-800-711-2884 1-800-711-2884 1-(800)-474-6836 0004-054-177 58-212-278-8666 0-800-474-68368 Setup and Support Guide English Copyright and license English © 2005 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Trademark credits ENERGY STAR is a U.S. registered service mark of the United States Environmental Protection Agency. Microsoft and Windows are registered trademarks of Microsoft Corporation. Contents English 1 2 3 4 5 6 7 8 9 Get started..............................................................................................................4 Step 1. Check the box contents..............................................................................4 Step 2. Connect the automatic document feeder (ADF).........................................5 Step 3. Install the software......................................................................................7 Step 4. Connect the power cable............................................................................8 Step 5. Connect the USB cable...............................................................................9 Step 6. Test the installation.....................................................................................9 How to use the scanner buttons........................................................................10 Customizable buttons............................................................................................10 Button Settings button...........................................................................................11 Copy buttons.........................................................................................................11 Scan Document To buttons...................................................................................12 Power Save button................................................................................................12 Cancel button........................................................................................................12 Other scanner materials.....................................................................................13 Scanning software CDs.........................................................................................13 Film templates.......................................................................................................16 Customizable button labels...................................................................................17 How to remove the automatic document feeder (ADF).........................................17 Where to get additional information..................................................................19 Windows................................................................................................................19 Macintosh..............................................................................................................19 Care and maintenance........................................................................................20 Troubleshooting..................................................................................................21 Installation dialog box does not display (Windows)...............................................21 Scanner error messages.......................................................................................21 Other sources for help...........................................................................................21 Scanner does not work after installation...............................................................21 Product support...................................................................................................24 Accessibility Web site............................................................................................24 HP Scanjet Web site..............................................................................................24 Support process....................................................................................................24 Regulatory information and product specifications........................................26 Scanner specifications..........................................................................................26 Transparent materials adapter (TMA) specifications.............................................26 Automatic document feeder (ADF) specifications.................................................27 Environmental specifications.................................................................................27 Regulatory information..........................................................................................27 Recycle and restricted material information..........................................................28 Disposal of Waste Equipment by Users in Private Households in the European Union.....................................................................................................................28 Hewlett-Packard limited warranty statement....................................................29 Regions.................................................................................................................30 Setup and Support Guide 3 1 English Get started Follow these steps to set up the scanner: 1. 2. 3. 4. 5. 6. Check the box contents. Connect the automatic document feeder (ADF). Install the software. Connect the power cable. Connect the USB cable. Test the installation. Step 1. Check the box contents Unpack the scanner hardware. Be sure to remove any shipping tape. 7 1 2 3 4 5 9 2 1 5 73 5 6 4 8 1 3 2 4 6 8 6 4 3 6 5 8 4 10 6 1 23 www.hp.com/support 45 67 4 5 6 83 *C9915-80015* C9915-80015 7 3 5 1 2 3 4 5 6 7 HP Scanjet 8300 series scanner Power cable USB cable Scanning software CDs (For more information, see Scanning software CDs on page 13.) Customizable button labels Film templates (stored in the scanner storage slot) Automatic document feeder (ADF) and ADF input tray (HP Scanjet 8350 Flatbed Document Scanner and HP Scanjet 8390 Flatbed Document Scanner only) Scanner lid (HP Scanjet 8300 Professional Image Scanner only) 8 4 HP Scanjet 8300 series (continued) 9 10 Automatic document feeder (ADF) cleaning cloth (HP Scanjet 8350 Flatbed Document Scanner and HP Scanjet 8390 Flatbed Document Scanner only) Setup and Support Guide (this book) English Step 2. Connect the automatic document feeder (ADF) The automatic document feeder (ADF) is included with the HP Scanjet 8350 Flatbed Document Scanner and HP Scanjet 8390 Flatbed Document Scanner. The ADF can be purchased separately for the HP Scanjet 8300 Professional Image Scanner. 1. Hold the ADF in the open position (a 70 degree angle relative to the scanner bed). Align the hinge posts on the ADF with the sockets on the scanner, and then gently lower the ADF onto the scanner. The two hinge posts on the ADF fit in the sockets on the scanner. Caution Do not attempt to install the ADF in the closed position. The ADF must be installed in the opened position as described in step 1. Keep fingers away from the ADF hinges. 2. 3. After installing the ADF, lower the ADF to the closed position. Install the ADF input tray. Setup and Support Guide 5 Chapter 1 English 4. Connect the accessory cable to the accessory cable port on the scanner. Turn the thumbscrews on the connector until they are tight. Note For help uninstalling the ADF, see How to remove the automatic document feeder (ADF) on page 17. 6 HP Scanjet 8300 series Step 3. Install the software Caution If you are installing the scanner on a Windows computer, do not connect the USB cable to the computer yet. Install the scanning software before connecting the USB cable. English Windows 1. 2. Find HP CD 1 that came with the scanner. Insert HP CD 1 into the computer CD drive. Wait for the installation dialog box to display. If the installation dialog box does not display, see Installation dialog box does not display (Windows) on page 21. Click Install Software to install the scanning software. Follow the onscreen instructions to complete the scanning software installation. If you are installing an HP Scanjet 8350/8390 scanner, the software will prompt you to insert HP CD 2 in the computer CD drive after you have installed the software from HP CD 1. Note If you have any questions about what scanning software to install, click the How do I choose? button. 3. Macintosh 1. 2. 3. Find the HP CD 1 for Macintosh that came with the scanner. Insert the HP CD 1 for Macintosh in the computer CD drive. Double-click the HP Scanjet Scanner Install icon. Follow the onscreen instructions to complete the software installation. Setup and Support Guide 7 Chapter 1 Step 4. Connect the power cable 1. English Use the power cable to connect the scanner to an electrical outlet. 2. Press the Power switch on the back of the scanner to turn the scanner on. Note After using the scanner, press the Power Save ( ) button on the scanner front panel to put the scanner in power-save mode. You do not need to use the Power switch on the back of the scanner after the scanner is set up and operational. 8 HP Scanjet 8300 series Step 5. Connect the USB cable Caution If you are connecting the scanner to a Windows computer and you have not inserted HP CD 1 in the computer CD drive, do so before connecting the scanner to the computer. Use the USB cable that came with the scanner to connect the scanner to the computer. English Step 6. Test the installation 1. 2. 3. Place a single document in the ADF or on the scanner glass. Make sure that a printer is attached to the computer or is available over the network. Press the Copy ( ) button. 4. A copy is sent to the default printer. If a printer is not attached to the computer, an error message is displayed. If an error message is displayed, see Troubleshooting on page 21. Setup and Support Guide 9 2 English How to use the scanner buttons Use the buttons on the scanner front panel to start a scan, select a destination for a scan, and configure some scanner settings. 1 1 2 3 4 5 6 2 3 4 5 6 Power Save button Customizable buttons Copy buttons Scan Document To buttons Button Settings button Cancel button Depending on the scanner model and the software installed, the buttons exhibit certain behaviors. For more information about the scanner buttons than is provided in this chapter, see the scanner user guide. For information about the scanner user guide, see Where to get additional information on page 19. Customizable buttons The customizable buttons are labeled 1, 2, 3, and 4. You can use these buttons to automate your most frequent scanning tasks, such as: Scan a document to a searchable PDF Send a scan directly to an e-mail program Scan a document for editable text Scan film or photos to a folder for archiving Note If either HP Smart Document Scan Software or HP Solution Center are not installed on a Windows computer, these buttons have no function. 10 HP Scanjet 8300 series Button Settings button English Use the Button Settings button to view and change the settings for the scanner buttons, including the four customizable buttons. Windows If both HP Smart Document Scan Software and HP Photosmart Software are installed on the computer, use the Button Settings button to open the Button Settings Utility. Otherwise, press the Button Settings button to open the HP Photosmart Software Button Settings dialog box or HP Smart Document Scan Software depending on which program is installed on the computer. Macintosh Press the Button Settings button to open the HP Scan ...